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شحن مجاني

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التبادل والاسترداد حتى 30 يومًا

Customer Reviews

Based on 6 reviews
83%
(5)
0%
(0)
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(0)
17%
(1)
0%
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A
Assem Mostafa
Cool design, poor finish and missing inside padding.

I'm a RDI lead and an x product designer, and this is a free review for you guys.

Your designs are kinda cool, yet the finish is not good at all:
- There are uncut threads along the seaming lines around the whole bag. الشنطة مش متشطبة
- Zipper and Zipper handle are low in quality and will degrade very soon. Even if you are willing to go with plastic zippers, it needs to robust and durable, this is most used part of your product. The zipper handle will break, did you conduct a durability/fatigue testing? The zipper handle will either break or snap since its very thing on the contact point.
- The bag needs inside padding to give it a structural strength it looks like a saggy plastic bag when full of books etc...., Even the current inside lining is way way thin and not even seamed properly the the whole bag, which gives the feel its a poor bag inside the actual bag.
- The bag was delivered crushed as if it was crushed by a road roller.

Also, i bought your Urban shoes, when it comes to size, the length is kinda fitting, yet the width on the front part is a disaster!! My toes are squeezed as if its three sizes less than my size. After 10 mins of walking in a mall i had to get back home, it was impossible to walk. Its a known issue of your product, three friends of mine had the same problem. Do some testing, 3D simulating can help you with such tests.

TESTING TESTING TESTING!! And when i'm talking about testing, i mean real user testing, not testing the products on your employees and upper management. Plus testing compression, temperature, wear etc.. using testing devices.

You MUST test your products on real actual users, using unbranded products. A planned testing with repetitive feedback untill your launch your products to the market.

There is no way you did a SWOT analysis comparing with REAL products not these poor local brands, I'm a huge fan of you guys since i was a kid cause your Jumbo notebooks were amazing in quality, edges were not sharp, paper quality was top notch, and the springs ending were not sharp aswell, beside being durable.

This equation should be in all of your prodcuts, when it comes to proper branding, its a disaster to say about Mintra "Their notebooks are amazing, but their shoes and bags are not that good tbh".

Plus being an RDI lead, i'm an experieced web developer, your eComm website needs attention. And you need an in-house team for such a thing.

Huge props for your customer service team, they are doing well.

Good luck, Huge fan of yours.

R
Reham Sarhan

عمليه جدا ولطيفه

F
Fatma Aldahshan
Perfect shoes

The walking and running shoes are both perfect

A
A.Z.
Strongly recommend

Very good quality

Y
Yassin Omar

Camo Backpack (Includes Laptop Compartment)